FAQ

What products easy4pass has currently?

At the moment three different easy4pass products are available:

Questions and Answers: This product should be used as preparation before the exam. Q&As are all in ZIP format. You can download and run it on your local PC. Realistic Labs: Realistic Labs are available for some of our Cisco exams. These are lab scenarios on how to solve the problems as well as detailed tutorial and lab solutions so that people can practice with their own equipments. They give overview of real router configurations so that you become familiar with the testing environment.

Labs: easy4pass has gathered a group of experts to build a set of labs for a number of hot exams, After in-depth study and analysis of these hot exams, the experts collect and include all labs one may encounter in the exams and some common troubleshootings application, as well as steps to solve problems. We hope this will be helpful for those customers who are currently preparing for the corresponding exams.

Study guides: easy4pass experts are building the Study Guide pools for the hot exams in order to response the customers demand. Study Guides are built with full coverage of all exam objectives in a systematic approach. Our technical experts ensure that you are getting all the instruction you need for the corresponding exams. They will especially useful for those fresh applicants to IT certifications on mastering needed background knowledge of their preparation exams.

Hard copies: easy4pass provide hard copies for some hot certificates as an additional service. The hard copies have the same content with the test engine and it will not charge more fees except the needed printing fee and shipping fee.

Free samples: easy4pass provides samples for almost all of the products. Questions in the samples come from the full version of the exams and the samples quality is all the same with the full versions. So you can try the samples before you buy to test the quality of easy4pass exams.

What type of Testing Engine does easy4pass provide?

Our products are interactive test engine that can be downloaded online and installed on your local PC. There are two different exams in the test engine: 'practice exam', you can practice before the real exam with this part; 'virtual exam', this part could make you familiar with the testing environment just like you are taking exams in the Prometric or VUE testing center.

Does easy4pass offer explanations for the Q&As ?

We provide explanations for few of our exams. For most of our materials we do not offer explanations, but we provide the best quality of the Q&As. You can get all of the knowledge points from our exam pool. So just follow and master all the Q&As in our exams, then it's enough for you to pass the exam. In this way you can save a lot time and energy for yourself which is more valuable than money.

Does easy4pass provide simulations/ labs in your products?

Yes, we do! But we only develop simulations/labs for these hot exams, currently we are not able to provide simulations/labs for all exams of all vendors.

Can I print your exams (does easy4pass provide exams in PDF format)?

All our exams could not be printed and we won't allow anyone to print our products. We reserve all the rights of easy4pass products! All our products only can be downloaded online and install on your local PC. The reason is we have to prevent the pirate files to spread, and we cannot guarantee the quality of those pirate files, they will deduce our company's fame and do harm to the candidates who are working hard to prepare the exams. We have met too many users who failed the exams with the pirate study materials and then have to buy our authorized products again. By the way, from our experience and customers' feedbacks, interactive testing engine is the best way for study because it has similar testing environment as the Prometric and VUE testing center.

Can I pass an exam with easy4pass Q&As only?

Sure! It is certain! Since all of our products are the latest version which match the current exams very well, and all of the Q&As in the test engine are built by our IT experts which cover all of the knowledge points of the examinations. so what you need to do is just follow and master all the Q&As we provide, then you can pass all the exams. We provide guarantee, we promise you with our product, you are able to pass any of the IT certification exams. For more information please refer to the guarantee policy from our website.

My downloaded file is a .zipped file, how do I open it?

Your product has been "zipped" or compressed to save space and for efficient transmission from our server to your PC. You can "unzip" or decompress your files by using widely used utilities such as WinZip (http://www.winzip.com) or winRAR. Once you have unzipped your application you will be able to launch or install it on your PC, simply double click on the file you have decompressed.

I think I have bought a wrong product. Can I change it to another one or ask for refund?

We are not responsible for the customer who bought a wrong product. So we cannot change the product for customer or provide refund. Please make sure which product you want, and choose carefully when you intend to purchase.

I do not find the product I want. What should I do?

In that case, please first make sure that the exam code you got is a correct one. And then, if you still cannot find the product, you can send email to support@easy4pass.com. We will note down your request, and when we have the product, we will email you at the first time.

What benefits I can get from the Pre-release you publicized on the home page?

In this part, easy4pass will announce the new products which are expected to be released in the near future. All products which are listed on section of "Pre-release" are being built by easy4pass technical team and will be released on the website on the scheduled date. *Users can learn the latest news about easy4pass new products here. *Users can arrange the review schedule systematically in advance of receiving the products. All easy4pass materials are written in highest quality, they will be the most important resource to ensure your success. *The Users who reserve these products during this period will enjoy up to 30% discount. If easy4pass failed to deliver the reserved products to the buyers at the deadline, easy4pass will provide a full refund and additional 20% discount for users to purchase easy4pass existing products.

What does your Q&A entail?

Our Q&As contain the simulated exam questions with the most accurate answers. With our Q&As you are able to pass any certification exam you want. You can find more information on our products page.

Does your product have a time limit for use?

Yes, we provide 90-days' using time limit on our products. After 90 days, you test engine will expire and you cannot activate it any more. If you still want to use it, you can pay for the extend. Then you will have a new 90 days time limit.

Is your update free?

We provide 90 days free update after the purchase. After 90 days the product is considered as expired and cannot be activated any longer. In such case, you must login the user center to extend the product. Click the “extend” button in your user center, you can have 40% discount automatically.

Is it possible to extend the update period of an expired product?

You only need to pay 60% of the original price. The authorization will be reset again so that you can activate the exam and run it. Also we provide some of our customers special update period longer than 3 months. For example, the customers who buy more than 5 exams together for the first time, we will prolong the update period for them.

How often are your products updated?

In fact there is no fixed date for the update of all exams, so there is no normal date for change! All easy4pass products on the website are the latest versions and they will be reviewed and updated on a continuous basis. The certification vendors often change the skills which being tested in the exams. So if there is any change for any exams, we will update our products within the following 24 hours, and send email to our corresponding customers! In this case, everyone who bought our products will always have the newest questions in the 90 days after their purchase!